What to read first
This privacy policy will give you a more comprehensive explanation of how your data is handled by Donohue Consultancy. If there’s anything that is not clear from this privacy policy, please feel free to email us at accounts@donohueconsultancy.com.au.
Our Principles
We have a simple approach to data protection and privacy which adheres to the 13 Australian Privacy Principles.
Our obligations under the Privacy Act 1988 (Privacy Act):
This
privacy policy sets out how we comply with our obligations under the
Privacy Act. As an Australian based organisation, we are bound by the
Australian Privacy Principles (APPs) in the Privacy Act which regulate
how organisations may collect, use, disclose and store personal
information, and how individuals may access and correct personal
information held about them.
In this privacy policy, ‘personal
information’ has the same meaning as defined by section 6 of the Privacy
Act: information or an opinion (including information or an opinion
forming part of a database), whether true or not, and whether recorded
in a material form or not, about an individual whose identity is
apparent, or can reasonably be ascertained, from the information or
opinion.
Collection
We collect your personal
information so that we can provide you with the products, services or
information that we supply. Sometimes we collect personal information
from a third party or from a publicly available source, but only if you
have consented to your information being used in this way, or would
reasonably expect us to collect it in this way. We only collect this
information from companies or sources that are allowed to disclose it to
us. Below you will find a breakdown of the different ways your personal
information is collected.
Use and Disclosure
We only use personal information for the purpose which was requested of us, or for the purposes which directly relate to one of our functions or activities. We will not provide your personal information to other entities or bodies, or any other party unless one of the following applies (as per and in line with APP 6 – use and disclosure of personal information):
You have consented.
You would
reasonably expect, or have been informed, that information of such kind
would be passed on to those individuals, entities or bodies (for more
information, see subclause 6.2).
It is otherwise required or
authorised by law, or reasonably necessary for the enforcement of a
criminal law or of a law imposing a pecuniary penalty, or for the
protection of public revenue.
It may prevent or lessen a serious and imminent threat to somebody’s life or health.
Quality of Personal Information
We do what we can to keep your personal information up to date and accurate at all times as this allows us to deliver a better service to you. If any information we have for you needs to be corrected, you can contact us via accounts@donohueconsultancy.com.au.
Data Security
We take active steps to protect the personal information we hold against loss, unauthorised access, use, modification or disclosure, and against other misuse. These steps include password protection for all of our IT systems. While we cannot share with you details of our entire security system for safety reasons, if you have any questions, you can always contact us at accounts@donohueconsultancy.com.au.
When no longer required or requested by you, all personal information is destroyed in a secure manner.
Access and Correction
At Donohue Consultancy, we do everything we can to keep your personal information accurate. If you find that any information we hold about you is incorrect, you can contact us at accounts@donohueconsultancy.com.au, or as per the contact details below and we will endeavour to assist you with your questions. Please bear in mind that under Australian privacy laws, there may be situations where we cannot provide access to such personal information. For instance, if it would reasonably affect someone else’s privacy or may pose a threat to someone’s life, health or safety.
For any personal information that is collected by third parties, even when you are visiting our website, it is best to view their privacy policy and seek assistance from those parties directly.
Complaints Handling
If you have any complaints or feel that there has been a breach of the Australian Privacy Principles, or a registered APP code, you can contact us at accounts@donohueconsultancy.com.au or via another option below.
If you are not satisfied with the process of making a complaint to our Privacy Officer you may make a complaint to the Information Commissioner on the details below:
Office of the Australian Information Commissioner
GPO Box 5218 Sydney NSW 2001
Email: enquiries@oaic.gov.au
Telephone: 1300 363 992
Fax: 02 9284 9666
How to Contact Us
We understand that your personal information is important to you and are thrilled that you made it this far! If you have any questions or concerns about this policy or our practices you can get in touch with us in the following ways:
Email: accounts@donohueconsultancy.com.au
Address: Donohue Consultancy, 1/27 Ballow Street, Fortitude Valley QLD 4006.