ecommerce agency solutions

Ecommerce Success is Tough But it Can Be Made Easy

If you owned an ecommerce website before you’ll understand how true that is.

There’s the trial and error, the realisation that promises are not always achieved and the long learning curve that are all associated with owning an ecommerce website.

You can continue to go through all these experiences for years or partner with an ecommerce agency who understands just how tough ecommerce success is.

Facts + Experience = Ecommerce Success

After an initial 2 years in the ecommerce industry it became obvious there are unlimited ideas to improve ecommerce sales and something was needed to take the guess work out of finding success.

By studying the success ingredients of super successful ecommerce websites, certain principles were identified that could easily be applied to increase the success of other websites.

These principles can ‘move the needle’ with websites in a matter of weeks. These principles are the basis of all work carried out by Donohue Consultancy that you access as part of our Brisbane ecommerce agency services.

The Best Software for Ecommerce Success

If until now you’ve being struggling with WordPress or any open-source ecommerce platform, you’d be amazed by what a difference either Shopify Plus or Maropost Commerce Cloud platforms can make to your business and your life.

You’re probably finding you’re spending a lot of your time on trivial tasks to keep your ecommerce business going but not growing. These two platforms take care of the trivial time consuming tasks to free you up to work on your business to grow it.

Partnering with You to Ensure Your Success

Donohue Consultancy isn’t just about building new upgraded ecommerce website, that’s just the beginning of our relationship and your success.

Our mission is to educate you on how to optimise your business to increase sales and to hold your hand to see that achieved.

It's the Consultancy That Makes Us Different

Donohue Consultancy started out of the frustrations with working with web designers. Once you handed over your money, you felt at the mercy of their designers who felt like they could prolong due dates indefinitely, delivering poor standards of work or talk you into something that was not in your best interests.

This is where we saw an opportunity to work with businesses to build a more transparent, accountable agency that prides itself on delivering quality work and providing a 5 star customer experience.

Since we started in 2017, we remain a small but dedicated team that prides itself on providing technical solutions and education to our clients to empower business owners.

Frequently asked questions

What platforms do you work with?

We only work with Maropost Commerce Cloud (Formerly Neto) and Shopify. These platforms give a range of customisation and scalability which caters to our clients needs.

What is the best platform to use?

This is a question we get asked a lot. In short, there’s no ‘best platform’. The best platform comes down to your business model.

For ecommerce clients, we would always recommend a SaaS (Software as a service) solution and only suggest Maropost Commerce Cloud or Shopify. Because the website is to generate sales and scale, we ensure your business is on a platform that is stable and secure.

For non-ecommerce clients, we would always recommend Wordpress. This gives our customers a highly customised website with a low ongoing maintenance cost.

What's your process?

Before starting with us, we want to learn about your business and what you want to achieve with an agency.

This is to ensure we’re a good fit for you and to make sure we’re using the best technology which will help you scale your business.

When you start with us, a project manager will be with you every step of the way. As part of our transparency to our customers, you’ll gain access to our project management software so you can see your project milestones in real time.

Our project managers and designers will have periodic meetings with you to discuss the various milestones so you can make informed decisions leading up to go-live day.

Receive two complimentary web-based training sessions before and after going live so you can feel confident in the system you’re using.

Are you expensive?

In short, we’re not the cheapest solution out there.

Our services cater to businesses who are looking to work with an ecommerce agency with experience to provide guidance and solutions through a complicated project.

Our clients are looking for long-term, scalable solutions that will help them take their business to the next level.

We never recommend compromising or taking shortcuts on your website. This can cause a lot of headaches and wasted time. You also run the risk of paying another agency to rebuild your website if the website wasn’t built using best industry practice.

Are their ongoing development costs?

No. Our clients use SaaS (Software as a service) based ecommerce solutions for their business.

A SaaS-based solution means you have an entire company that manages your web hosting, maintenance and updates so you can focus on your business.