Instant Neto Support

When issues arise, you can’t afford to spend time trying to find the right solutions. Simply call or email your Neto support expert and have the problem resolved for you.

We're Neto Support Experts

We hear your frustrations. This is why we have recently introduced dedicated Neto support plans for Australian businesses who need support and solutions straight away.

100% Australian Team

Get access to onshore Australian experts who understand ecommerce and understand your business with fast turn-around times.

For every budget

We've tailored support plans to suit all budgets. Get a dedicated account manager you can access by phone and email. No more jumping through hoops or waiting around to get help.

Get instant access to help on things such as:

  • Get hands-on support for fixing problems with your Neto web store
  • Get assistance with shipping, customers and orders
  • Pricing promotions, discounts and coupon setups
  • Assistance with imports/exports (orders and products) 
  • Integration setups and support
  • Get website design tweaks on your Neto webstore
  • Get additional training for you and your staff
  • Website design tweaks and banners for your webstore
neto support

Donohue Consultancy offer a consultative approach to Neto ecommerce, providing insights and strategy to help you scale your business. As a small team of 8, we’re able to provide a personalised service in training, webstore implementation, website design, integrations and marketplace management.

We love our clients.

“Donohue have been amazing to work with, if there is a problem they just get the job done. They always delivered what they promised and they get things done straight away. The amazing thing about working with partners, is that I can use their expertise to get tasks done much quicker, and also make them accountable for their work and are focused on getting results”

Hitesh Parmar, Founder, Unique Party Shop.